Perspectives
The choices behind the business
Essays on giving people real authority, pursuing growth without overloading the business and deciding where technology belongs.
On people & leadership
Give people authority they can use
When a team carries responsibility but the leader keeps the information and authority, waiting for permission is a sensible choice. Real delegation changes that balance.
Commercial judgment
Growth should leave a more capable business
An opportunity can arrive before the organization feels ready. The leadership choice is what to strengthen, what to stop and how much the business can reasonably ask of its people.
Technology & change
A useful system leaves room for judgment
A review step gives a person little control if they cannot understand, question or change the recommendation. Decide what meaningful judgment requires before choosing what to automate.